Shipping Policy

All Northbay Medical orders ship from Emeryville, California.

Local pickup

Pickup is available Monday through Friday, 9 am to 4 pm, at 4062 Watts Street, Emeryville, CA 94608. We will email you when your order is ready. Curbside pickup is available on request.

Delivery times

• Western US: most orders arrive in 1 to 2 business days by FedEx or USPS.
• Rest of the US: most orders arrive in 2 to 6 business days, depending on location.
• International: most orders arrive in 5 to 7 business days by FedEx or DHL, depending on the country.

Lithium batteries

Lithium batteries ship by ground or ocean only. They cannot be shipped by air.

Questions

Contact us at strykersales@northbay-medical.com or 510-903-8994.